Privacy Policy - dishease.com

Effective Date: September 10, 2024

At Dishease.com, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with international privacy laws, including the General Data Protection Regulation (GDPR) for the European Economic Area (EEA) and the California Consumer Privacy Act (CCPA) for residents of California.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

Name
Email address
Billing and shipping address (if applicable)
Payment details (processed securely through third-party payment processors)

b. Non-Personal Information

IP address
Browser type and version
Device information (e.g., operating system, device type)
Browsing behavior on our website

c. Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies to enhance your experience and gather analytics data. Learn more in our Cookies Policy.

2. How We Use Your Information

Your information is used for the following purposes:

To Provide Services: Processing orders, delivering recipes, and offering personalized recommendations.
Customer Support: Responding to inquiries or issues.
Marketing: Sending newsletters, promotions, and updates, only with your consent.
Analytics: Understanding user behavior to improve our content and website functionality.

3. Legal Basis for Processing (EEA Users)

For users in the European Economic Area (EEA), our legal bases for processing your personal data include:

Consent: When you agree to subscribe to our newsletters.
Contractual Necessity: To fulfill your orders and requests.
Legitimate Interests: For website analytics and fraud prevention.

4. Your Privacy Rights

Right to Access: Request a copy of your personal data.
Right to Rectification: Update inaccurate or incomplete information.
Right to Erasure: Request deletion of your personal data.
Right to Data Portability: Receive your data in a machine-readable format.
Right to Restrict Processing: Limit how your data is used.
Right to Object: Opt out of marketing communications.

b. Rights for California Residents (CCPA):

Right to Know: Learn what data we collect and how we use it.
Right to Delete: Request deletion of your personal data.
Right to Opt-Out: Decline the sale of your personal data.

To exercise your rights, contact us at [email protected]. We will respond within 30 days as required by law.

5. How We Protect Your Information

We implement robust security measures, including:

Encryption for sensitive data (e.g., payment information).
Secure server protocols (SSL).
Regular security audits and updates.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

We do not sell your personal data. However, we may share it with trusted third parties to provide our services:

Payment processors (e.g., PayPal, Stripe).
Email marketing platforms (e.g., Mailchimp).
Analytics services (e.g., Google Analytics).

Each third party is bound by strict confidentiality agreements and privacy standards.

8. International Data Transfers

Your data may be transferred to and processed in countries outside the EEA or your country of residence. We ensure these transfers comply with GDPR by using approved mechanisms, such as Standard Contractual Clauses.

9. Cookies Policy

We use cookies to improve functionality and user experience. You can manage your cookie preferences in your browser settings. For more details, please refer to our Cookies Policy.

10. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the effective date clearly noted.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: contact@dishease.com